For decades, the Laguna exemplified the manicured luxury of Nusa Dua. Long before Bali was flooded with minimalist glass boxes, this was the first resort to feature swimmable lagoons.
Following a massive, top-to-bottom renovation completed recently, this grand dame of the south coast has found its second youth. Our team headed to the white sands of the Bukit Peninsula to see if this icon is still the queen of the lagoons.
Our In-Depth Assessment Of The Laguna, A Luxury Collection Resort & Spa
Every property is reviewed with the exact same method and judging benchmarks. This uniform standard delivers fairness and offers you a dependable framework for comparing options.
Hotel Type: Luxury
Area of Bali: Nusa Dua
Star Rating: 5 Star
Typical Minimum Price per Night: 5,000,000 IDR (Approx. $300 USD) per night
The Laguna, A Luxury Collection Resort & Spa Hotel Address: Kawasan Pariwisata, Jl. Nusa Dua No.2 Lot N, Benoa, South Kuta, Badung Regency, Bali 80363
The Laguna, A Luxury Collection Resort & Spa Hotel Website: https://www.marriott.com/en-us/hotels/dpslc-the-laguna-a-luxury-collection-resort-and-spa-nusa-dua-bali/overview/
Room Types: Deluxe Garden/Lagoon View, Lagoon Access, Studio/Executive Suites, Hibiscus Villas, and 2-Bedroom Pool Villas
Facilities: Lagoon Pools, Private Beach, 24-hour Butler Service, Arwana Restaurant, Banyubiru, Kulkul Beach House, Lagoon Spa, Kids’ Club
This excellent resort made it onto our round-up of the finest resorts in Nusa Dua.
Cleanliness and Maintenance
The 2023 renovation erased three decades of wear. Marble floors shine with a mirror finish, and the newly updated rooms feel crisp. Maintaining seven distinct lagoons is a Herculean task, yet the water remains crystal clear.
The maintenance team is invisible but efficient, ensuring everything from balcony latches to rainfall showers functions with precision.
Sleep Quality
Tucked within the secure ITDC complex, there is zero street noise. The new beds are a triumph, featuring high thread count linens and the signature Luxury Collection mattress.
In Lagoon Access rooms, the gentle sound of water lapping against your terrace acts as a natural white noise machine. It is a deep, restorative sleep.
Staff Attitude And Service Culture
This is where The Laguna shows its pedigree. Many team members have been here for decades, creating a culture of anticipatory service. The 24-hour butler service is available to all guests, not just villa residents.
Whether packing a suitcase or arranging beach dinners, the staff handle requests with a genuine Balinese smile that never feels forced.
Check-in/Check-out Experience
Arrival is marked by a traditional gong and a welcome dance. The lobby is a masterpiece of white stone carvings and a massive Ylang-ylang-inspired chandelier.
Paperwork is handled swiftly over a refreshing Jamu drink. Check-out is equally painless, with the concierge ensuring transport is ready before you even step outside.
Bathroom Quality & Functionality
Bathrooms received a significant upgrade, replacing dated tiles with sleek marble and modern fixtures. The layout is spacious, featuring deep soaking tubs and walk-in showers with excellent pressure.
Premium toiletries and well-considered lighting make it a private sanctuary for post-sun pampering.
Value For Money
The Laguna offers a competitive price point compared to its Nusa Dua neighbours. For the level of service, the quality of the new rooms, and the scale of the pools, it feels like a bargain in the high-end segment.
You are paying for an iconic beachfront and a service culture that is increasingly rare.
Food And Beverage Execution
The dining is completely reimagined. Arwana is a sophisticated beachfront grill, while Banyubiru offers five-star local specialties. The new Kulkul Beach House is the standout for chic cocktails. Even the breakfast spread is an event, executed with impressive consistency across local and international cuisines.
Location & Immediate Surroundings
The resort sits on a prime stretch of calm, swimmable white sand. It is within walking distance of the Bali Collection shopping centre. However, you are in a gated enclave.
Reaching the “real” Bali or the bustle of Seminyak requires a taxi ride through often heavy traffic. You stay here to escape the world, not join it.
Facilities & Amenities Vs Promise
The resort promises a “Lagoon” experience and delivers, with seven massive pools winding through the grounds.
The spa is a temple of wellness, and the “Global Explorer” kids’ program offers genuine cultural activities rather than just a TV room. Every promise in the brochure meets a high-quality reality.
Overall “Personality”
The Laguna successfully bridges its storied past with a modern future. It doesn’t feel like a sterile modern hotel; it feels like a meticulously updated Balinese palace.
It has a soul and a sense of history that many of the newer, more corporate resorts cannot replicate. It is elegant, welcoming, and unapologetically Balinese.
Summary: Our Overview Of The Laguna, A Luxury Collection Resort & Spa Hotel
The Laguna is back at the top of its game. The renovation has polished this diamond, making it one of the most compelling luxury options in Nusa Dua. It offers a perfect balance of traditional hospitality and modern comfort. If you want to step off your balcony directly into a turquoise pool, this is the place for you.
Grading: Excellent
There are some other excellent properties in this part of Bali, and you should also take a look at The St. Regis and the Sofitel.
FAQs
Is The Laguna, A Luxury Collection Resort & Spa Hotel Family Friendly?
Yes. While sophisticated, the resort is incredibly welcoming to families. The dedicated children’s pool and the Global Explorer Kids’ Club provide plenty of entertainment. The calm waters of Nusa Dua beach also make it one of the safest spots for children to swim in the ocean.
Final Thoughts On The Laguna, A Luxury Collection Resort & Spa Hotel
The Laguna remains a staple because it understands that true luxury is about how you feel. With its fresh look and legendary service, it is once again the queen of the lagoons. It offers a slice of paradise that feels both familiar and excitingly new.
